Visiting South Texas Health System Children's
Visits from family and friends are an important part of the healing process. Visiting hours may vary from unit to unit, so please check with your nurse regarding specific hours and age restrictions.
Cell Phones
Cell phones may be used in the public areas of the hospital. Please use your phone with discretion and keep it at a low tone/volume or in vibrate mode while a physician is visiting with a patient. The camera option on a cell phone may not be used at any time. The hospital is not responsible for the loss of cell phones.
Internet Access
Wi-Fi wireless internet access is a complimentary service for patients, families and visitors at South Texas Health System Children's. Wireless service is available in the following locations:
- Lobbies and dining areas
- Patient and family waiting areas
- Inpatient rooms
For technical support, call 956-388-2233.
Dining Services
Dining services for the South Texas Health System Children's are available at South Texas Health System Edinburg's cafeteria, which is located on the main floor. Meal times are as follows:
Breakfast: 7:00 – 10:00 a.m.
Lunch: 11:00 a.m. – 1:30 p.m.
South Texas Health System Children's also has a Subway restaurant station in the lobby of the hospital. The hours of operation for Subway are 6 a.m. – 8 p.m., seven days per week.
Gift Shop
The Gift Shop located in the front lobby of South Texas Health System Children's. Gifts can also be ordered by phone at 956-388-6612 and delivered to patients.
Popular products include balloons, stuffed animals and floral arrangements. Visa, MasterCard and Discover are accepted.
Hours:
- Monday - Saturday: 9:00 a.m. - 7:00 p.m.
- Sunday: Noon - 5:00 p.m.
Chaplaincy Services
We believe it is important to respect that which is Sacred and Holy to another individual and to honor each person’s right to his/her own religious and/or spiritual perspective. We will make every effort to accommodate the cultural, religious and spiritual preferences of you and your family, if you will let us know what they are, and how best to meet your needs.
Interfaith chaplains provide pastoral care and counseling to patients and families during times of illness or injury. They may also assist in contacting your own clergy for a visit if requested. Chaplains are available Monday through Friday 8:00 a.m. to 5:00 p.m. Please tell your nurse or call the hospital operator if you would like a visit from a Chaplain or Clergy person during these hours. For urgent needs after-hours, speak to your nurse and she will contact the on-call Chaplain. Our chapels are available for prayer and meditation at all times.
Lost and Found
Items found on hospital premises should be turned in to security. Items that patients and visitors inadvertently leave in their rooms will be turned into security. Medications left behind are turned into the pharmacy. Perishable items such as flowers, fruit and food typically will be disposed of immediately. All other items will be kept for 30 days before disposal. STHS will make an effort to contact the owners of any item found on campus.
Smoking Policy
South Texas Health System Children's is a smoke-free facility. As a healthcare provider, the hospital recognizes the hazards of smoking and enforces a “No Smoking” policy. No one is permitted to smoke inside the hospital at any time, under any circumstances.